All orders are shipped via Australia Post.

For Custom Products:

Custom-made products may take up to 5 business days for processing before shipping. Once shipped, you can expect delivery within 3-7 business days, depending on your location.

For In-Stock Products:
In-stock items are usually processed and shipped within 2 business days. Delivery typically takes 3-7 business days, depending on your location within Australia.

Currently, we only offer Australia-wide shipping.

We offer a flat-rate shipping fee of AUD12.
FREE shipping applies automatically for orders over AUD99.

Yes! We offer In-Store Pick-Up. Simply select this option at checkout and visit our store to collect your order.

We are pleased to accept PO Box and Parcel Locker addresses for all Australia Post deliveries.

If your order is being shipped with StarTrack, Toll, or Direct Couriers, a physical mailing address will be required.

Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your parcel on the Australia Post website.

Yes, all prices displayed on our website are inclusive of GST (Goods and Services Tax).

Once your order has been confirmed, we are unable to amend or cancel it. Please carefully review your order before finalizing your purchase.

Unfortunately, Click and Collect orders cannot be amended or canceled once they have been placed. Please ensure that all details are correct before completing your order.

Please refer to our Return & Refund Policy page for detailed information.